I've got the bigger and newer version of the Moto G, and I ran a software update process as requested. But now my phone is stuck on the "M Android" screen and I can't do anything. If I hold down the power button then the screen eventually goes off, but then it just comes on again. If I connect it to my PC nothing happens. Am I going to have to remove the 14 or so screws so that I can shut it down by removing the battery? And will removing the screws invalidate my warranty? It's less than a year old.
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Phone stuck on "M Android" screen after software update
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