Please help! TV Box turns off TV

Hello everyone,

We are new to the Android TV and just purchased a mxq. It is connected to a Samsung UN4600 smart TV. For some reason, seems random, the TV will turn off, and most times will turn back on, without our intervention. It is connected via HDMI and the setting is on HDMI pass-through. I have checked settings in the TV and searched in the box and I cannot figure out what is causing this?

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Please help! TV Box turns off TV